Curvevia ships made-to-order and ready-to-ship styles to supported destinations. Delivery timing includes both order processing and transit time.
Processing time
Many dresses are made to order. The estimated processing time shown on the product page begins after payment is confirmed and any required sizing details are complete. Orders containing multiple items may ship together when all items are ready.
Shipping time and cost
Available shipping methods, estimated transit times, and costs are shown at checkout based on the destination and items in your order. Delivery estimates are not guarantees and may be affected by carrier delays, weather, customs, or peak seasons.
Tracking
When your order ships, we will send a confirmation with tracking information where available. Tracking may take up to 48 hours to begin updating after dispatch.
Customs, duties, and taxes
International orders may be subject to import duties, taxes, or customs fees charged by the destination country. Unless the checkout states otherwise, these charges are the customer's responsibility.
Address changes
Please check your shipping address carefully before placing an order. If a correction is needed, contact us as soon as possible. We cannot guarantee changes after fulfillment has begun and cannot be responsible for delivery problems caused by an incorrect address supplied at checkout.
Delayed, lost, or damaged parcels
If tracking has not updated for an extended period, the parcel is marked delivered but cannot be found, or the package arrives damaged, please contact us promptly with your order number and supporting photos where relevant. We will help investigate with the carrier.
For assistance, visit our Contact Us page at /pages/contact.