Customer care / Contact
Tell us what you need. We will take it from here.
Questions about a dress, an order, delivery, or a return? Send the details once and our team will have the context needed to help.
No. 107, Building 43, Huabang Xinhua City, Xishi Street, Yu'an District, Lu'an City, Anhui Province
01 / Before you write
A faster answer starts with the right details.
Order support
Include your order number, the item name, and a clear description of what you need help with.
Item or delivery issue
Include clear photos of the item, packaging, shipping label, and the specific issue whenever relevant.
Planning for an event
Share the product link, delivery country or region, and your event date so we can understand your timeline.
02 / Quick answers
Choose the shortest route.
03 / Send a message
Put the details in one place.
Complete the secure form below. Use the comment field for your order number, question, product link, delivery destination, or event date.
Please do not include payment card numbers or other sensitive financial information.
Do not send a parcel to the business address above. Review our Returns & Exchanges policy and wait for return authorization and the applicable shipping instructions.